FAQ · The local expert in tailor-made travel

What is a DMC (Destination Management Company)?

The local expert in tailor-made travel.

A DMC (Destination Management Company), or inbound/receptive agency, is a company based in a destination that designs and operates tailor-made trips for foreign clients: tour operators, travel agencies or direct travellers.

Its edge is on-the-ground knowledge: it selects local suppliers (accommodation, guides, transport, experiences), negotiates rates, builds itineraries and handles all the logistics and on-site hosting.

It's also called an inbound agency, receptive operator or local agency. It's the link that turns a destination into a real trip.

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NODoes a technician need to come to install TOOGO or update it?
YESI'm a small DMC or a startup agency: is TOOGO right for me?
NOSupport often costs more than the software! Is it the same with you?
YESI'm a network of DMCs or I have several operations centres: is TOOGO suitable?
NOThese systems only work well with a well-filled database, and that takes years. Is it the same with TOOGO?
NEITHERWith these software tools, everything seems possible at first; then when a specific need arises, either no one's there anymore, or it costs a fortune. Your stance: the fortune or the silence?
YESCan several of us work on our data at the same time?
Because tailor-made travel doesn't fit in a spreadsheetWhy do DMCs need dedicated software?
YES — Raimundo, in production (not a promise)Everyone's talking about AI right now — what does TOOGO actually do with it?
YES — open API + MCP (in beta)I'd like to connect TOOGO to my other tools, maybe even to an AI — is that possible?
Quotes, vouchers, invoices and webquotes — from one databaseWhat documents does TOOGO generate?
Check these 5 pointsThere are so many tools out there — how do I know which one is right for a DMC like mine?
YES — everything in one placeRight now I juggle Excel, Google Docs, emails and several tools — can TOOGO really bring it all together?
A per-user subscription, all tools includedAnd TOOGO — how much does it cost?
Engineers and former DMC managersWho's behind TOOGO?
YESDoes TOOGO work just as well for B2C as for B2B clients?
YESCan I manage my margins and commissions in fine detail in TOOGO?
Four concrete reasonsWhy choose TOOGO over another software?