FAQ · Engineers and former DMC managers

Who's behind TOOGO?

Engineers and former DMC managers.

TOOGO has been developed since 2009 by a team of engineers and former receptive-travel professionals who used the tool themselves: Fabrice Pawlak (CEO), Sébastien Masson, Agathe Guy, Pierre Ligonie and others.

People who know both the business on the ground and the product. More on our Product facts page.

All questions

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NODoes a technician need to come to install TOOGO or update it?

YESI'm a small DMC or a startup agency: is TOOGO right for me?

NOSupport often costs more than the software! Is it the same with you?

YESI'm a network of DMCs or I have several operations centres: is TOOGO suitable?

NOThese systems only work well with a well-filled database, and that takes years. Is it the same with TOOGO?

NEITHERWith these software tools, everything seems possible at first; then when a specific need arises, either no one's there anymore, or it costs a fortune. Your stance: the fortune or the silence?

YESCan several of us work on our data at the same time?

The local expert in tailor-made travelWhat is a DMC (Destination Management Company)?

Because tailor-made travel doesn't fit in a spreadsheetWhy do DMCs need dedicated software?

YES — Raimundo, in production (not a promise)Everyone's talking about AI right now — what does TOOGO actually do with it?

YES — open API + MCP (in beta)I'd like to connect TOOGO to my other tools, maybe even to an AI — is that possible?

Quotes, vouchers, invoices and webquotes — from one databaseWhat documents does TOOGO generate?

Check these 5 pointsThere are so many tools out there — how do I know which one is right for a DMC like mine?

YES — everything in one placeRight now I juggle Excel, Google Docs, emails and several tools — can TOOGO really bring it all together?

A per-user subscription, all tools includedAnd TOOGO — how much does it cost?