Who is our AI assistant Raimundo?
Nestled in the orange chat bubble on every TOOGO page, Raimundo is the assistant that guides you through the platform — instant, simple, always there. Meet the new face of our customer support.
Alice BauchatSeptember 18, 20252 min read
If Raimundo had a face?
Nestled in the orange chat bubble at the bottom left of every TOOGO page, you've probably already come across him — maybe even started a conversation…
Today, Raimundo is the assistant that guides you through TOOGO. We designed him to make your experience smoother, by offering instant, simple, and always accessible support.
His role
- Supporting you daily with common uses of the platform.
- Guiding you through its sometimes complex structure.
- Sharing practical advice and tips that make a difference.
He can also redirect you to our Learning Center modules for deeper insights and visual support. In short, he marks a new turning point in our customer support!